Scrub clean in less time, without leaning in and touching the grime!

Skadu is an incredibly powerful scrubber that comes with 7 brush types that can clean any surface.

4.5/5.0



Skadu (2 in 1)

Skadu Basic Pack

1 Attachments & 18 Brushes

Triple Head Attachment

Triple Head Attachment Click to enlarge
 x1 

Tough Scrub Pads

Click to enlarge
x9

Mild Scrub Pads

Click to enlarge
x9

Charging Cable (USB 2.0)

x1   

Benefits & Warranty Info

Can Scrub:

Utensils, Kitchen Counter tops, Microwave Ovens, Ovens, Bottles, Glasses, Show more..


100-Day Trial Period

Complimentary


Limited Warranty

1 year


Extended Warranty ($19 value)

1 year




$79

Shipping Info

Skadu Multi Surface Pro (6 in 1)

Skadu Mega Pack
Skadu Basic Pack

5 Attachments & 22 Brushes

Triple Head Attachment

Triple Head Attachment Click to enlarge
x1    

Tough Scrub Pads

Click to enlarge
x9

Mild Scrub Pads

Click to enlarge
x9

Single Head Attachment

Click to enlarge
x4    

Bottle Brush

Click to enlarge
x1   

Copper Scrubber

Click to enlarge
x1   

Flat Bristle Brush

Click to enlarge
x1    

Corner Bristle Brush

Click to enlarge
x1    

Charging Cable (USB 2.0)

x1   

Wrench

x2   

Benefits & Warranty Info

Can Scrub:

Utensils, Kitchen Counter tops, Microwave Ovens, Ovens, Bottles, Glasses Show more..


100-Day Trial Period

Complimentary


Limited Warranty

1 year


Extended Warranty ($19 value)

1 year


$129

Shipping Info

Skadu Kitchen Pro (4 in 1)

Skadu Kit Pack
Skadu Basic Pack

5 Attachments & 20 Brushes

Triple Head Attachment

Triple Head Attachment Click to enlarge
  x1    

Tough Scrub Pads

Click to enlarge
x9 

Mild Scrub Pads

Click to enlarge
x9 

Single Head Attachment

Click to enlarge
x2

Bottle Brush

Click to enlarge
x1    

Copper Scrubber

Click to enlarge
x1    

Charging Cable (USB 2.0)

x1   

Wrench

x1   

Benefits & Warranty Info

Can Scrub:

Utensils, Kitchen Counter tops, Microwave Ovens, Ovens, Bottles, Glass.. Show more..


100-Day Trial Period

Complimentary


Limited Warranty

1 year


Extended Warranty ($19 value)

1 year



$109

Shipping Info

Skadu Basic

10% Off

Skadu Basic Pack

Attachments & Brushes

Triple Head Attachment

Triple Head Attachment Click to enlarge
 x1 

Tough Scrub Pads

Click to enlarge
x9

Mild Scrub Pads

Click to enlarge
x9

Single Head Attachment

Click to enlarge
x4

Bottle Brush

Bottle Brush Attachment Click to enlarge
x1

Copper Scrubber

Click to enlarge
x1    

Charging Cable (USB 2.0)

x1   

Wrench

x1   

Stand

Click to enlarge
   x1   

Can Scrub:

Utensils, Kitchen Counter tops, Microwave Ovens, Ovens, Bottles, Glasses, Flasks, Bathroom Tiles, Tile Corners. Tile Grouting, Glassware, BBQ Grills and pretty much any surface you can imagine!


100-Day Trial Period

Complimentary


Limited Warranty

1 year


Extended Warranty ($19 value)

1 year



$79

Shipping Info

Additional functional attachments and accessories

Visit Accessories
Skadu Reviews

4.5/5.0

  Sarah M. 18-09-2021

"Now that I have used Skadu, I can't imagine cleaning any other way. It's just so easy to use. All you have to do is push the trigger and touch it to the surface and the scrubbers remove all the stuck on grime - it works like magic"

  Mohammed J. 21-09-2021

"It's satisfying to see those three scrubbers create the cleaning pattern. I was surprised that the tiny scrub pads were able to clean my burnt pans. I would give it 5 stars if it came with polishing pads."

  Richard S. 18-09-2021

"I bought it for the kitchen but I use it a lot more in the garden and patio area. The mud splashes on my pots are not easy to clean once they dry but with this power scrubber it's just such a breeze. Also, very satisfying to watch. I wish it was available in some more colors."

  Amit M. 16-09-2021

"My garage get's all sorts of dirty, the worst is the oil leakages from all the machine tools. With the right cleaner Skadu is able to scrub it all clean. The battery lasts about one hour on a full charge, would have been great to have additional swappable batteries for cleaning marathons, looking forward to getting one more"

  Natasha K. 21-09-2021

"My favorite part is the bottle brush, I always feel like the bottom of the baby milk bottles are not clean enough but this brush attachment does a good job. I could see Skadu having a full baby bottle brush set in the future. Oh and the wipes are the cherry on the cake!"

  Marylin S. 12-09-2021

"I was the first one to test the flat brush head, the team at Hyper Lychee told me it's great for the kitchen and bathroom but I have been using it to clean stains off my carpets. All you need is a good cleaner that suits your carpet and Skadu! I can't wait to order the latest midnight blue color for my office"

  Kenneth S. 18-09-2021

"The choice of attachments that come with Skadu are great for multi-purpose cleaning. We were a little skeptical about how effective it would be for cleaning kitchen tiles, corners, and sinks, but it worked out great!"

  Susan P. 18-09-2021

"Skadu works out great for my home! The only constructive feedback I could give about Skadu is that I wish it came with storage options. It becomes a bit of a task to store each one separately, and the stand could do with added holders for multiple attachments as well"

  Connie H. 18-09-2021

"Living alone and cleaning up is a task when you’re preparing all your meals. Skadu makes it effortless to meal prep once a week. I don’t have to dread the task of cleaning up after I’m done cooking and prepping all my meals every Sunday evening"

  Jason D. 18-09-2021

"The amount of time I saved once I started using Skadu to clean up around the house is amazing. I wish it existed sooner because it’s clearly a boon for my household."

  Kenneth C. 18-10-2021

"We don’t have to dread doing our chores anymore. Skadu practically does them for us. Whoever has to be on dish duty around the house doesn’t complain as much once we received this cute little electric scrubber."

  Jim S. 18-10-2021

"It’s been a month since we switched our dish cleaning from scrubbing manually to using Skadu. Our only complaint is that we wish it was AAA battery powered or something and didn’t have to be plugged in to get charged. We keep forgetting and it’s a slight inconvenience to have to wait till it’s charged to get our chores done for the day. Otherwise the product is great! "

  Michael E. 18-10-2021

"The ergonomic and lightweight design for Skadu helps me clean way better and much faster. My wrists don’t feel tired and it doesn’t feel like I've done an extensive workout every time I have to use it to scrub my kitchen utensils"

  Blair P. 18-10-2021

"Believe it or not, we prefer using Skadu to our dishwasher. It’s so compact and easy to use! We don’t have to soak our dishes, rinse them before, remove them and put them in their place after. It’s direct - eat - skadu - and put them back where they belong"

  Tina M. 18-10-2021

"Skadu is one strong machine put in a tiny little case! The level of efficiency at which it cleans is par to none. Honest review - could not have done it any better in terms of performance. One small feedback from my end would be to make the battery lights slightly brighter or add sound to it so that we know when it needs to be charged. We tend to forget and the additional reminder would be fantastic."

  Oliver M. 18-10-2021

"The attachments that come with Skadu honestly do help with cleaning around the house. We cleaned our bikes the other day and it was so easy. We used Skadu to clean our bathroom after that. Two vastly different objects, one single product. Just wow!"

  Charles V. 18-10-2021

"BBQs are going to become a more common occurrence in our household thanks to Skadu. Cleaning up the grill after an evening of grilling is so much easier than it used to be."

  Alex C. 18-10-2021

"The use case that comes with Skadu is pretty thorough. We didn’t realise how much we could do with one scrubber that is typically used only for kitchen appliances. Cleaning around the house has truly become a lot more simplified"

  Mark H. 18-10-2021

"Skadu is super affordable, especially when you compare it to the amount of versatility it offers. I can use it to clean cupboards, sinks, cabinets, windows, bathtubs, seats, my counter, my desk, my bottles, my oven, and my regular daily-use dishes? Totally worth the price."

  Susanne B. 18-10-2021

"The attachments! The copper scrubber and the stainless steel scrubber are my favorite. I really don’t miss the level of pain it caused me to clean out my iron skillets after cooking up a steak and veggies. Or having a spill in the kitchen. Or in my oven. It’s so simple"

  Kyle C. 18-10-2021

"We recently taught our kids how to use Skadu and they look at it as a fun toy. It’s great because they don’t look at doing their dishes as a chore anymore. They made a game of it and as parents, we are so happy it exists."

  Elise M. 18-10-2021

"My wrists don’t ache anymore and I don’t feel like I’m going to get carpal tunnel every time I have to deep clean my bathroom. Scrubbing heavily usually causes a strain on my wrists but now all I have to do is hold the Skadu and let it do its job. The only way it could get easier is if it came with a tiny little robot attached. "

  Joan K. 18-10-2021

"I would love it if the product came with a list of recommended cleaners that we could use along with it. If you’re using a copper scrub to clean out a grill, or any other surface of the sort, which cleaning product would you recommend I use? It would make life a whole lot easier for people like me who are basically clueless about the large variety of cleaning products and their uses."

  Cindy B. 18-10-2021

"The battery life for Skadu is pretty great. I rarely have to charge it, it seems to last forever. These are some things that you don’t really keep in mind when you’re buying a new gadget until you start using it and you realise you’ve to charge it every time you want to use it. It’s so hassle-free."

  Caroline R. 18-10-2021

"The purchase was totally worth it. It took a lot longer than I expected for it to deliver but I can’t say I have any complaints about Skadu since. The team was approachable and resolved my shipping issues as soon as they could. Good service is hard to come by and when there’s no third party accountable like Amazon, it becomes even more difficult to get in touch with smaller product sellers like these."

  Jodi J. 18-10-2021

"There aren’t many products that are compatible with older people, and Skadu is one of the few that is. It doesn’t cause us strain to clean up, and we end up saving a lot because we don’t have to hire any help to help us maintain a clean household. Well appreciated! "

  Lisa P. 18-10-2021

"The bottle brush attachment feels like it’s a bit too big for the size of the Skadu that holds it. It makes it a bit uncomfortable to clean, but then I can’t really complain much because it does get to cleaning the bottom parts of the bottle efficiently."

  Kaylin M. 18-10-2021

"The directions to use Skadu are quite straightforward so it’s impossible for someone to get confused while using it. The best part is, it comes with a detailed use case so I don’t have to think up creative ways in which I can get the most out of my purchase."

  Robert T. 18-10-2021

"I don’t have to keep my old toothbrush aside to get to cleaning all my corners. It’s a small thing but I didn’t realise how much I hated it till I got rid of it. Skadu touches pain points I didn’t even know existed in my life and fixes them."

  Rick B. 18-10-2021

"I’m really lazy when it comes to maintaining the house and I would like to make the cleaning process as easy as possible for myself. I don’t want to live in a dirty mess but I also don’t want to put in hours everyday cleaning. Skadu solves both these problems for me. I spend way less time cleaning and get the same result. And I don’t have to spend extra to get a maid!"

  Dennis D. 18-10-2021

"We are a group of five people who share two bathrooms amongst ourselves. It gets messy. We need to scrub our shower stall clean at least once a week before it turns into a grimy mess. So far, this has been a real hassle, but Skadu has made our lives so much easier with just this one task, I can’t wait to check out all the other things I can clean with it."

  Maggie H. 18-10-2021

"The light weight of Skadu helps me clean with so much ease, now I can’t imagine cleaning with any other cleaning product. I enjoy doing the dishes now, and honestly I can’t wait to see what more this company has to offer. Kudos to Hyper Lychee! "

  Erin V. 18-10-2021

"The product is great and easy to use, but I wish it had more settings for torque. I want to be able to adjust the power I use on the product but Skadu does not seem to have that option. But overall, great ease of use for consumers everywhere."

  Henry P. 18-10-2021

"The speed at which Skadu cleans is so fast that it takes a fraction of the time and effort it used to take to get my job done. I always used to put off doing my chores until the next day and leave the dirty dishes in the sink overnight, but I’m slowly changing my habits, all thanks to Skadu."

  Erika S. 18-10-2021

"I love that Skadu comes with a rechargeable battery so I don’t have to worry about keeping stock of AA or AAA batteries every time we run out of charge. All I have to do is plug it in and let it charge on its own. The longevity of the product’s battery is fantastic as well."

  Sonny V.18-10-2021

"My only feedback for Skadu would be that I wish it came with an extendable handle. It would make reaching for high surfaces a lot easier because I wouldn’t have to use a stool to get to the corners, and wouldn’t have to strain my back as much for getting to corners around tiles and floors. But once I do make that effort, the bristle head attachments pretty much do the cleaning for me."

Small size, big performance.



Equipped with a powerful and durable motor you can now take on tough jobs with ease

At 324 gms Skadu proves a power tool can be light weight and handy

Up to 120 minutes of continuous high power performance

3 Opposite rotating scrubbers so that you can scrub faster!, better!

Waterproof, no really completely waterproof!

Recycled consumables so that you can help clean up the planet while cleaning up your home.

7 Brush heads so that you can scrub any surface


To see the attachments in detail click here.

Skadu is 10x better than the rest

  
Features
  Effortless
  Efficient
  Light Weight
  Multi-functional
  Rechargeable   Battery
  Waterproof IPX7
  Consumables
  App
  Ergonomic
  Future Proof
  Community  Support

- Skadu has a thriving Discord community server for our backers and new users. We are very active on it, you can join using our invite in the bottom of the page.


- Bosch scrubbers are not effortless, and were not made with a specific user population in mind.


- Bosch scrubbers are not effortless, and were not made with a specific user population in mind.

Just the FAQs

What type of battery does Skadu have? Is it rechargeable?

Skadu has an in-built rechargeable Lithium-ion battery.

What is the capacity of the battery? How many mAH?

The battery technology is optimized to give you fade-free scrubbing for up to 120 minutes on full charge. It has a 2600 mAH battery.

How fast do the scrubbers rotate (RPM)?

The scrubber rotation speed is 250 ~300 RPM (Dynamic).

Are there different types of scrubbing pads?

There are two types of scrubbing pads:

- Tough scrubbing pads

- Scratch-free scrubbing pads for delicate surfaces

What is the diameter of the scrubbing pads?

The scrubbing pads are 3 cm in diameter and the overall scrubbing surface generates more surface contact than using a regular scrubbing pad.

Do the scrubbing pads have any antimicrobial chemicals on it? I'm using it for an aquarium.

The scrubbing pads are completely chemical-free.

What is the diameter of the handle? I have very small hands and find most "male" tools too large for my hands -- circular saw, etc.

Skadu has an ergonomic design, it is the size of an electric beard trimmer.

Is Skadu waterproof?

Yes, Skadu is 100% waterproof!

Skadu is IPX7 submersible proof.

Why are the three scrubbers small in size?

Our scrubbing pads have a combined surface pressure area of 21 cm^2, which is more than the average combined total pressure your fingers put onto a generic scrubbing pad. The small size of the scrubbing pads does not hamper the cleaning, but it does make it more ergonomic and easier on the hands!

Along with Skadu’s proprietary planetary torque distribution technology, the scrubbing effect is multi-folds fast and efficient.

What type of charger is provided with Skadu?

We provide standard USB charging cables with Skadu that can be attached to an adapter that fits the size specifications of the cable

Will there be future attachments? What will they be and will I be charged extra shipping?

We will always keep making new attachments for Skadu!

How many cycles does the battery last?

Battery lasts for 700 full charge cycles.

The battery technology is optimized to give you fade-free scrubbing for up to 90 minutes on a full charge. It has a 2000 mAh battery.

My payment for Skadu has failed. What can I do?

First off, thank you for your support and for your confidence in our products!

We are very sorry to see that our payment system has rejected your payment. If the payment for an order fails for some reason here are some of the things you can try:

Try again

The failure of payment could occur most likely due to some temporary issue. So what you can do is just try again a little later, and perhaps use a different payment method.

Try using PayPal

For security reasons and for your safety, we do use high validation requirements for credit cards. If you can use PayPal as your payment method, we highly recommend you opt for that when placing the order. This should help with the security issues that could arise while making an international purchase. You do not need to log in or even have a PayPal account. Please keep in mind to enter the correct shipping address in PayPal before placing a new order.

Use same shipping / billing information

When placing your order, we recommend you make sure that the shipping and billing address matches your card or preferred payment method.

No P.O. boxes

As indicated in our Terms & Conditions, due to courier restrictions and risk of credit card fraud, we do not deliver to P.O. boxes.


Bank reservations

Note that your bank may have reserved the payable amount in your bank account in anticipation that the amount will be accepted by us. However, this amount will never be claimed. It will be released by your bank and returned to your account in case of failure in payment. If your records show that money has been debited from your account then please contact your bank to confirm this, and send us the relevant reference number, ID or code.

If there is a need for further investigation in the matter, we will ask you to provide us with the following additional information details:

- Did you access the Hyper Lychee website from a newsletter or external link? If yes, from where?

- Did you access the Hyper Lychee website using https://www.hyperlychee.com url from your browser? If yes, which browser and device?

- What is your order number, if available, for the failed order?

- Please provide us with a screenshot showing what is displayed on your screen.

- Please state which items were in your cart upon checkout.

These answers will be very helpful when tracking down the error. Thank you for your patience and understanding!

My VAT number is not working for my checkout. What should I do?

Your VAT number is created in the following manner:

- here are 9 digits in total; and the last digit is the check digit.

- The first digit is based on the type of purchase order, e.g.: 1-3 are customer orders, 5 are companies.

- For companies, it is either 'ES'+letter+8 digits or 'ES'+letter+7 digits+letters.

If your VAT number does not work on our checkout page and for further information, please visit VIES VAT number validation or http://www.vatcheck.eu/

What payment methods can I use?

We accept all major credit cards as well as PayPal. For more information on payment methods, visit our terms and conditions.

Can I pay with multiple cards?

The only method of payment available at the moment is a one-time payment, with one credit card. We accept all major credit cards as well as PayPal. There is no need to log in if you are using PayPal or have a PayPal account.

How can I receive my invoice?

When placing your order, you will receive an email from store@hyperlychee.com, titled "Order Confirmation" with an attachment of your invoice. We do not send physical copies of invoices with our shipments for privacy reasons.

Can I pay by invoice or use an instalment payment solution?

At this moment, we do not offer any invoicing or instalment payment solution.

Do you accept cash on delivery payment?

We do not offer cash on delivery as a payment method. All available payment methods will be displayed on the checkout page based on your location and country.

Which currencies are displayed on your website?

The currencies available for transactions are USD, GBP, SEK, EUR, depending on your country and region. Hyper Lychee cannot be responsible for any discrepancies in currency values or conversation rates.

Is my payment information safe?

All transactions are processed directly with secure encryption and strict banking standards, handled by our payment service provider, Stripe. Your credit card details are sent directly to the bank and cannot be read or accessed by any parties other than your bank, nor Hyper Lychee.

I think I was charged more than once for my Skadu order. What do I need to do to remove the duplicate charges?

If you’re seeing duplicate charges on your account, it is likely we encountered an error during the first attempt to charge your account, therefore the other charges failed and will fall off in 3-5 days. Please don't hesitate to contact us if you have any questions at support@hyperlychee.com.

Do you charge Sales Tax on any item?

Hyper Lychee is required by law to collect sales tax on orders shipped to California, New York and Oregon. If you are shipping to any of these states, the appropriate charges will be included in the total. This is displayed on your final order confirmation. We do not charge Sales Tax in any state unless it's applicable.

Do you accept Apple Pay or Amazon Pay?

Hyper Lychee does not accept Amazon Pay or Apple Pay.

Is Hyper Lychee PCI Compliant?

Hyper Lychee is PCI compliant as we partnered with Shopify on processing online payments. Shopify meets all Level 1 PCI requirements. Shopify invested significant time and money to obtain their Level 1 PCI certification and their certification covers our online store and shopping cart.

Do you allow Cashier's Checks or Money Orders?

Hyper Lychee does not accept Cashier's Checks or Money Orders.

Shipping

All orders ship within 3-5 business days.

All our orders are shipped from our warehouses in Shenzhen. For orders outside of China, there will likely be a Customs Fee upon receiving the goods, depending on your location. For more information about Customs Fees please see here, or contact your local Customs Office.

What are your shipping costs?

- Our shipping cost depends on a number of factors, such as product value, weight and destination. Your final shipping price is presented at checkout.

- If you are placing an order outside China, you will not pay any tax to Hyper Lychee. Instead, you are subjected to pay local taxes and customs fees when your order arrives at customs in your country.

- This fee will be charged regardless of the price of your parcel and we cannot control these charges.

- This may cause a delay to your shipping if not paid straight away.

- Hyper Lychee cannot be responsible for any discrepancies in currency values or conversation rates.

In case you have any further questions, you can contact your local customs office or local shipping courier office.

Do you ship to F.P.O./A.P.O./P.O. boxes?

Due to courier restrictions and the risk of credit card fraud, we cannot deliver to F.P.O./A.P.O./P.O. boxes.

Can I use different shipping and billing info?

You can specify different shipping and billing information. If you use a credit card you may have to contact your bank / card provider as well as us to verify your request.

Delivery

What are your shipping timings? How long will it take to receive my order?

- All orders are shipped from our China warehouse (Shenzhen) within 3-5 business days.

- You will receive a confirmation email, containing your order number and order details with tracking information (the name of the courier company and tracking number) which will tell you your actual shipping and delivery date.

- Please view the table below for estimated delivery time from when a package reaches the destination country.

Region (Duration)

Europe (2 - 4 days)

North America (1 - 5 days)

South America (3 - 5 days)

Asia (2 - 5 days)

Africa (4 - 6 days)

South Africa (2 - 3 days)


Note:
Due to the existing global scenarios and restrictions, your orders may take a few extra days to deliver. Thank you for your consideration!

My order is lost, missing or has not arrived. What should I do?

- Don't worry. Many shipments are facing delays recently due to the global pandemic.

- Customs between Europe and North America have been heavily affected. The tracking information with your shipment and delivery details will most likely get updated soon, so please allow for a few extra days before contacting your local shipping courier.

- If you do contact them please make sure to have your tracking info at hand and try to remain calm. We understand the frustration and trouble this may cause and we will do whatever it takes to help out. Don’t worry, you will get your order! Sometimes it just takes a little longer.

- If contacting Hyper Lychee support please state the original order number and the tracking number.

Thank you for your patience and understanding!

I have received an incorrect item, what should I do now?

If an item received is incorrect, please contact us immediately, or within 14 days of arrival. Please state your order number and provide a picture of the shipping box and order contents. We will review the issue and correct the mistake as quickly as possible.

More information will be provided over email.

We apologize for the trouble and thank you for your understanding!

Can I change my delivery address?

Once the order is confirmed, we will have a very short window to change the delivery address. Please provide us with the following information for your new address as soon as possible:

- First and last name

- Street number and street name

- Floor, apartment number, stair case (if applicable)

- State (if applicable)

- City and zip code

- Phone number.

Once we receive an answer from our warehouse, we will send you an email with the updated information. Once you receive your tracking number, you can contact the local office (we will provide the details on a case to case basis) and ask for an update for your delivery address.

Can I change the delivery address once my order has been shipped?

If you want to change the delivery address and you did not yet receive your order confirmation or tracking information, then please send us a request.


Note: Once your order is confirmed, we are no longer able to change or update your delivery address. In this case we recommend you to cancel and place your order again. 

200 ~250 RPM (Dynamic)

Change and Cancellation of Orders

Can I add something or remove an item from my order once it has been confirmed?

Once an order is confirmed, it cannot be modified by removing or adding a new item. The easiest way to change an already confirmed order is to cancel the original order. This will allow you to place a new one for the items you wish to purchase.

More information: How can I cancel my order?

If I place several orders, is it possible for you to merge them?

Once your order is confirmed, we cannot modify it by :

- Removing an item

- Adding a new item

- Merging it to another

The easiest way is to cancel the original order, if your order has not been prepared already. This will allow you to place a new one for the items you wish to enjoy.

How can I cancel my order?

- To cancel an order please submit a cancel request as soon as possible.

- If your order has been submitted but not yet shipped, we will send a cancellation request to our warehouse. This request can only be processed if your order has not already been packed. If successful, you will receive confirmation of cancellation with further instructions.

- If you have already received your tracking information, then we will be unable to cancel your order. if this is the case then you have two options:

◦ Accept the parcel

◦ Follow our return instructions

Thank you for your understanding!

Reorder and Spare Parts

Can I purchase spare parts from you?

We sell spare parts directly on our webstore. Please visit www.hyperlychee.com/store.

If you need repair service please contact us hello@hyperlychee.com

Can I purchase a replacement battery from teenage engineering?

In order to change your battery you must send us the unit back. Please raise a service request to hello@hyperlychee.com. We do not sell the replacement battery separately. Skadu is sealed using ultrasonic welding to ensure IPX7 rating, which allows it to be waterproof.

Product Orders and Registration

Where can I find the closest official reseller/retailer/store/shop in my area?

Visit our store locator at https://hyperlychee.com/retailers

The 'search stores' feature will allow you to search either by city or retailer.

Where is my serial number for my product?

The serial number will be e-mailed to you. It's displayed in the format of SKHL-#####.

Can I register my unit on your website?

Yes, please visit this page to register your product and follow the given steps:

https://hyperlychee.com/register

• Click on the product you want to register

• Enter your valid e-mail address

• Click 'register email'

• Done!

Registering your product will ensure that you get all the latest updates for your units and will help support.


We thank you in advance for taking the time to register!

Returns & Exchange

What is the Hyper Lychee return process?

We offer a 100 day money back guarantee for all items purchased directly on www.hyperlychee.com. We can only refund products purchased directly from our webstore. The 100 days are counted from the arrival of the item. the item has to be in as good as new condition for us to accept a full refund.

If you wish to return your product, please send us a request and will we provide with further instructions: Submit a Request

Note: If you purchased your products from a reseller, please contact them directly.

What is the Hyper Lychee return policy?

● Hyper Lychee offers a 100 day money back guarantee for all items sold directly through our webstore. The 100 days are counted from the arrival of the item. The item has to be in as good as new condition for us to accept a full refund.

● The customer covers all shipping charges.

● If an item is not functioning when delivered to you, Hyper Lychee covers the return shipping charges.

● You cannot return an item without contacting Hyper Lychee first and acquiring an RMA number.

● All goods must be returned in original packaging and packed well. If failing to comply, we are entitled to impose a fee or refuse to accept the return.

● A copy of the original invoice or receipt must be supplied with the item

● All refunds are transferred back to the original source of payment once we have received and inspected the returned items.

Note: If you have purchased your products from a reseller, please contact them directly.

There are two types of scrubbing pads:
a. Tough scrubbing pads
b. Scratch-free scrubbing pads for delicate surfaces

Repairs

Where can I buy replacement spare parts if I want to repair my Skadu on my own for DIY repairs?

Spares for Skadu are easily available through our website: https://www.hyperlychee.com/store


If your unit is not out of warranty and you want to try to repair something yourself we encourage you NOT to go ahead and do so. Do note that when attempting DIY repairs, you are at your own risk and will void warranty.

How can I send my Skadu out for repairs?

If you need to repair your Skadu you can send us a service request here:

E-mail: service@hyperlychee.com

Please provide us with:

● Your full name

● Your full address

● A  detailed description of your issue and repair needed

● Your proof of purchase (in order to validate your date of purchase and warranty)

● Your unit serial number (it will be mentioned on your invoice Sr. No.)

● Proforma invoice for non-EU customers (we will provide you with a document to fill out, this is for customs clearance)

What is my warranty period? Can I get an extended warranty?

● Hyper Lychee products come with a 1 (one) year limited warranty for the original owner, starting from the date of the purchase. You can extend your basic warranty by an additional year by purchasing the extension at www.hyperlychee.com/store.

● You need to be able to prove the date of the original purchase with an invoice or a receipt if you require warranty service. Rechargeable batteries come with a 6 (six) month warranty from the date of original purchase.

For more detailed information, please view our Terms and Conditions.

Warranty

What is not covered by warranty?

This warranty does not cover:

● Damage from physical abuse such as dropping the unit or impact from hard objects

● Physically damaged connectors

● Broken attachments or physical damage to the gear mechanism

● Damage, deterioration or malfunction resulting from accident, negligence, misuse, abuse, improper installation, operation or failure to follow instructions according to the owner's manual for this product

● Any shipment of the product (claims must be presented to the carrier)

● Repair or attempted repair by anyone other than or approved by Hyper Lychee service provider

● Any unit which has been altered or on which the serial number has been defaced, modified or removed

● Normal wear and any periodic maintenance

● Damage due to inappropriate storage

● Deterioration due to perspiration, corrosive atmosphere or other external causes such as extremes in temperature or humidity

● Damages attributable to power line surge or related electrical abnormalities (including phantom power, wrong voltage, etc)

● Damage due to connecting incorrect charging cable to the Skadu

● Damage due to liquid contamination (beyond 5 meters) and / or battery leakage

● Scrubbing consumables deteriorating due to wear and tear

● Damage resulting from any use other than that it was intended for

● Product purchased as ex-demo, refurbished stock or second hand

● Any aesthetic alterations due to normal usage or ageing

If you have purchased your unit through an unauthorised reseller, from e-commerce platforms such as eBay, Amazon, Reverb, there is a risk of receiving a used or defective product.

What do I do if I receive a damaged or defective product?

● If you have received a damaged or defective product purchased from our website, please lodge your complaint to us by email at hello@hyperlychee.com as soon as possible after you have discovered the defect with the subject line starting with "Warranty Claim".

● If you lodge the complaint within two months from discovering the defect, the complaint will always be considered as having been lodged in due time

● You cannot send an item for repair without contacting Hyper Lychee first

● Please provide us with your original order number, a detailed description of the issue and video or pictures showcasing the issue. We will email you further instructions on how to proceed. All products must be sent in original packaging and packed with care. If not, we reserve the right to impose a fee or refuse to accept the repair.

● If you bought your products from a reseller, you should lodge the complaint to the reseller.

I purchased my unit from a retailer, who do I contact?

If the unit is covered by warranty:

● In this situation, you are covered by your reseller warranty & repair terms and conditions. You can contact their customer support directly and they will assist you in getting your unit fixed or replaced.

If the unit is not covered by warranty:

● In the event your unit is not covered by warranty anymore, we will be happy to assist you in getting your unit serviced by one of our repair centres, at a cost.

● If you wish to do so, please submit your request to our support. We will get back to you with further instructions and will redirect you to the repair centre in charge of your region.

For further information, please visit our Terms and Conditions page.

The scrubbing pads are 3.5 cm's diameter and the overall scrubbing surface generates more surface contact than using a regular scrubbing pad.

Press

Please address your request to our Public Relations and Press Manager:

M/s Fatema Ghasia

fatema@hyperlychee.com

 Do not hesitate to visit our press section.

Authorised Retailers

I want to become an official retailer, who can I contact?

Thank you for your interest in our products!

Please contact our b2b sales team using the e-mail address and details given below:

E-mail: hello@hyperlychee.com

Subject Line: Business Request


We will be happy to review your request and will get back to you as soon as we can.

Technical Specifications

Dimensions: 188(L) * 114mm (H)

Weight: 0.7lbs (324 grams)

Technical Specifications

Motor

Stall Torque: 25kg.cm
On-Load Torque: 12kg.cm
Rpm: 250~300

Battery

Li-ion Battery 2600 mAh
Time to charge: 210 minutes
Battery run time: 120 minutes
Rechargable up to: 700 cycles
Charger: USB 2.0

Materials

Premium ABS Plastic
POM Gears
Platinum Silicone Sleeve
Stainless Steel Stand
Nylon Scrub Pads - Recycled
Copper Scrubber
Stainless Steel Scrubber
Nylon Bristles - Brush Heads
PU Foam