INFORMATION BOX

We ship all orders within 48 hours of receiving an order from our store warehouse. We only use reliable fulfilment services that guarantee on-time delivery to all pincodes we service. Estimated shipping times are shown at check-out for various regions.

Once your package is shipped, you will receive a shipping confirmation with the tracking information by email. Due to courier restrictions and the risk of credit card fraud, we cannot deliver to PO Boxes, but if your package arrives damaged in shipping or with missing content, please report this to hello@hyperlychee.com within 24 hours after delivery and we will process your request. Make sure to include photo documentation and notify the courier company as well. In the occasion you receive a damaged parcel, we invite you to refuse your delivery directly and contact us immediately.

Please note that deliveries can take anywhere from 3 to 14 working days depending on your pincode, from the time of dispatch. Customs and taxes to be born by the customer as per applicable law in the recipient country.

If you have any concern please write to us at hello@hyperlychee.com
For more detailed answers to your questions, visit our FAQs section.